Annual Water System Chlorine Flush

HCMUD 341 will conduct the annual chlorine flush of the water system. This process will begin on November 2, 2020 and conclude on November 7, 2020. The purpose is to circulate water throughout the district water system using Chlorine, including dead end sections that would not get circulation otherwise. This process may cause your water to be off colored and smell of a higher concentrate of chlorine. HCMUD 341 receives surface water and this process ensures that your system is cleaned from any settled nitrates coming from the surface water received into the district. Please note that the water is safe to drink. We do recommend caution washing clothing that might be impacted by off colored water or a higher concentration of chlorine during this period.

Again, please note that TNG, MUD 341’s operator, will begin the Free-burn process on November 2, 2020. During this time, you will see TNG personnel flushing the system using the fire hydrants and blow off valves located throughout your neighborhood. TNG has experience in this process and utilizes this maintenance in many districts that receive surface water. We understand the inconvenience this causes but feel this is a prudent process to continue to provide high quality water in your homes. We appreciate your patience during this process. If at any time during the free burn process you are still experiencing water issues, please feel free to contact TNG Utility at 281-350-0895.

New Payment Options Announced

HC MUD 341 is pleased to announce additional pay options for your water bill.  You can now pay at local grocery stores for a $1 convenience fee.  We have also changed the on-line options for payment.  In addition to standard mail (option 7 below), here are the additional options for bill payment:

  1. Pay through your bank’s online bill pay. Fees may apply with your banking institution.
  2. Pay your bill on time every month with an Auto Payment Plan. Bill will be deducted from your account on the due date each month. A $1.00 fee will be applied every month. To sign up for this payment option, please contact TNG Utility at 281-350-0895 and one of the customer service reps will send you the Monthly Auto Payment Plan Form. You have to setup draft payments with either a check or credit card.
  3. Pay at any Check Free location for $1.00 when you select “BILLER” as Central Bank MUD. Available at the following locations:
    • Ace Check Cashing
    • Foodtown
    • HEB
    • Kroger
    • Walmart
  4. Pay with credit card (Visa, Mastercard or American Express) by phone at 281-350-0895 for a $5.00 convenience fee.
  5. Pay online at utilitypaymentonline.com a transaction fee of 4% and an added $2.50 Water Administrative fee will be applied to the total amount for Webcheck.
  6. Drop off a check or money order at the TNG drop box at 2815 Spring Cypress Road #3, Spring, Texas 77388.
  7. Mail your check or money order to P.O. BOX 1969 75809, Houston, Texas 77251-1969.

Trash Service and Emergency Plan Information

In the abundance of caution, trash service for Thursday, August 27th has been suspended.  Regular trash and recycling will resume on Monday, August 31st.  Please secure all trash containers, bags and landscape bundles to prevent blockage of street drains or wind damage.

MUD 341 implemented our emergency plan last Saturday.   We have back-up power generation at our water plant and sewer treatment plant as well as emergency crews available throughout the storm.  In the event of a major power outage, our facilities are on the same priority for service restoration as a hospital.    We do not currently anticipate any service interruptions.  If something changes, we will send out information through our alert system.  You can sign up for alerts on our website.